ETIQUETTE OF COMMUNICATION WITH FOREIGN TOURISTS

Authors

  • Djuraev Jokhongir Baxodirovich
  • Toshpulatov Jasur Djaffarovich

Keywords:

Kеywоrds: etiquette, tourism, attitude, international tourist, method.

Abstract

Abstract: At work and at home, a person is constantly faced with repetitive standard situations (greeting, introduction, phone calls, farewell, etc.). For them, forms and rules of behavior are developed, in other words, etiquette. Such situations cannot be avoided by employees of a travel company. Therefore, it is advisable to consider business etiquette, taking into account the specifics of tourism activities.

References

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Egorshin A.P. Personnel Management. - N. Novgorod, 2018. Emelyanov B.V. Professional skills of the ex-course guide: Proc. allowance. - M., 2016.

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Meneghetti A. Psychology of a leader. Ed. 4th. - M., 2012.

Tourism management. Tourism as an activity: Textbook. - M,., 2012.

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Published

2023-06-15